ISO 20121 standard specifies requirements for an event sustainability management system for any type of event or event-related activity and provides guidance on conforming to those requirements for all organizations involved in event industry. To fulfill the requirements of ISO 20121 organization demonstrates its systematic approach to preserving the economic, environmental and social environment for all types of social events. The basic requirements of the standard are to eliminate the impact of social events to the external environment and the implementation of a process of continuous improvement in this area.
The certification goals are:
- To fulfil the requirements of the international standard ISO 20121.
- The implementation of a systematic approach to of event management sustainability.
- Helps you manage your event accordingly and control its social, economic and environmental impact.
Benefits to your customers
Implementation and certification of event sustainability management system forms the precondition for improvement in the following areas
| Management |
- Your business gains systemic approach and public trust by showing that you are committed in ensuring the integrity and excellence of provided events
- Clear goals and rules within the framework of the social event area
- Implementation of continuous improvement approach within the social event area
|
| Reduction of impact on the external environment |
- Risk management by eliminating the impact of social events on the external environment
- Eliminating socially targeted impacts on people who are directly or indirectly affected by social activity
- Reduction of negative impacts on the external environment
- To verify the procedures and rules related to social events management
|
| Financial benefits |
- Process efficiency improvement of the social event management
- Elimination of economical loss caused by complaints, claims and poor event services delivery
- Longterm business prosperity and profitability
|
| Business and marketing benefits |
- Increased Competitiveness on the market
- Increasing of customer confidence, visitors’ comfort and impact reduction to the surrounding environment
|
Added Value for you
- An objective assessment of the current status of risks and processes related to sustain social events
- Implementation of continuous improvement system for an event sustainability management system
- Eliminate chaos and organizational deficiencies in event management
- Expand business opportunities and increase credibility with customers and other stakeholders
- Appropriate social event management system establishment and improvement of customer focused approach
Certificate ISO 20121
Certification mark
ISO 20121
